Troubleshooting

This section is designed to help you quickly resolve common issues that you might encounter while using Workspaces. If your problem isn't listed here, feel free to reach out to our support team for more assistance.

• Login and authentication
• Issues accessing Workspaces?
• Slow performance
• Error creating a remote VDI connection
• Browser compatibility
• Error validating peripherals

Login and Authentication

Issue

The browser returned an error when you entered the workspace URL.

Potential fixes

• Confirm the accuracy of the Workspaces URL. Ensure there are no extra or deleted characters.
• Contact Macrometa support if the issue persists.